Leaders, Are You Ready to Lead With A New Mindset??
I believe that in order for organizations and their employees to survive in today’s dynamic environment, leaders need to be constantly learning innovative things in new ways. Our economy is going through a generational transformation that involves connecting with the millenniums by having a new mindset. Thus, leaders can help the organization and its employees move forward and not get trapped into a stagnant mode that will make them obsolete. For example, leaders must be willing to lead collaboratively; which is one of the newest skill that they need to learn in order to be effective in today’s complex business landscape. In addition, developing emotional intelligence (EQ) skills are critically important for success in leadership. This is the new mindset that the best leaders need to have so they can connect with the new generation and lead effectively.
As seen in his TED video, leadership expert, Simon Sinek shares that it is critical for leaders to make their employees feel secure, therefore, creating trust and safety.
As the millennials take more of the workforce and technologies advance rapidly, successful leaders will need to mold their approaches and develop new skills in order to lead successfully. Leaders will need to be able to:
Technologically transform their organizations
Meet the needs of the new generation as employees and consumers
We stand in an unpredictable environment where the design of innovations don’t take years to be embraced by the people and business strategies need to be constantly adjusted. In addition, as more and more organizations are collectively finding solutions to complex problems through collaboration, it is important for leaders to start embracing this new thinking as a way of leading. Finally, it is crucial to offer a culture where the millennials feel they are fulfilling a purpose.
Today’s organizations not only value your quantitative knowledge but to be successful in today’s technological landscape it also requires an emotional connection with employees and customers. Thus, leaders need to have soft skills by using emotional intelligence (EQ) as much as your technical knowledge. For millennials it is important to work for a company or buy products from one that offers that type of sentiment to their culture. For example, a company founded on the values of kindness and empathy has a competitive advantage and shows how a leader is more successful if it connects with the new millennium mindset. Therefore, developing and valuing emotional intelligence is required to lead in today’s environment.
In today’s dynamic business environment, great leaders that are leading change need to redesign their organizations. Leaders need to have a new mindset to be able to survive. From how they internally run their organizations to how they sell their products. Today’s world is dynamic; changeable, uncertain, and complicated. Therefore, organizational strategies, which I describe them as ‘gel strategies’, need to be created in a way that they can be constantly adapted. This new complex organizational environment creates a constant need to learn, design and adapt technological internal processes and business models to keep growing. Therefore, adjusting the companies’ culture to what is important and motivates the employees. To validate these points, the following examples show how different organizations are rapidly adapting to a new mindset.
Redesign Processes and Business Models
Many companies spent so much of their efforts changing their technologies to meet the customer experiences; front-end functions. However, that will not be enough in the future. Companies will also need to be constantly changing their internal processes like digitizing back-office functions, so they will have opportunities to provide services more efficiently and partnering with newer digital organizations that provide innovative services at a lower cost. Another example on how companies are changing their business models to adapt to today’s digital world, is IBM deciding to redesign its digital marketing services group by acquiring their first digital creative agency. The company saw a need for more powerful data and analytic services to help their global clients.
Companies are also adapting their culture and working space to accommodate the new type of workforce; one with a different mindset. These new ideologies requires leaders to think in a new way and develop approaches that build around flexibility and purpose. However, there are still many generation X employees in the workforce. As a result, great leaders are aware of this generational gap, so changing to a new environment for established organizations is a big challenge. Changing the prior generation’s motivations to accommodate today’s expectations requires a great set of new skills. Nonetheless, many of these organizations are starting to realize that in order to survive, they need to change the organizational culture to close the gap.
I belief that everything starts by leadership communicating with the employees what are the new ways, so they can be part of the change and embrace it. As we can see, startup companies are being formed with that new mindset. For example, Kurgo, created a dog-friendly office where it believes that this type of flexible environment relieves stress and boosts creativity. The more we move into the future, the more need there is for leaders to redesign organizations so they can continue growing by blending both generations.